Absolutely! We stand behind our craftsmanship with the confidence of time itself. All our repairs come with a 12-month warranty covering workmanship and parts we've replaced or serviced. This guardian promise ensures that if the same issue reemerges during this period, we'll address it without additional charges—it's our commitment to excellence. Like a well-regulated timepiece, our warranty ticks reliably alongside your newly restored watch, giving you peace of mind with every glance at your wrist.

Indeed, our artisans specialize in breathing new life into horological heirlooms. Vintage and antique timepieces are not merely watches but historical artifacts that whisper tales of bygone eras. Our master watchmakers possess the rare combination of historical knowledge and technical expertise required to restore these treasures. We source period-correct components or carefully craft bespoke replacements when originals are beyond salvation. Each restoration preserves the soul of your vintage timepiece while ensuring it continues its journey through time with renewed vigor.

Mechanical watches, those marvels of human ingenuity, require periodic maintenance to sustain their precision dance. Generally, we recommend servicing every 3-5 years, though this is the horological equivalent of seasons—some timepieces may need attention sooner, others later. The tiny universe inside your watch contains oils that gradually deteriorate, components that slowly wear, and dust that inevitably infiltrates. Regular servicing prevents these natural processes from compounding into more serious issues. Consider it a wellness retreat for your watch—preventive care that ensures decades of faithful timekeeping.

A complete watch overhaul is akin to renaissance for your timepiece—a comprehensive rejuvenation process. Our artisans begin by carefully disassembling the entire watch, including the movement, case, and bracelet. Each component undergoes ultrasonic cleaning to remove accumulated debris and old lubricants. We inspect every part under magnification, replacing worn elements as needed. The movement is then meticulously reassembled, lubricated with specific oils for each function, and precisely adjusted. Gaskets are renewed to ensure water resistance, and the case is polished to restore its luster. Finally, your watch undergoes rigorous testing for timekeeping accuracy and performance before returning to your wrist, reborn.

The crystal—a watch's window to the world—is our specialty regardless of its composition or complexity. We expertly replace all types: from modern sapphire with anti-reflective coatings to vintage acrylic and mineral glass. Each replacement is a precise affair, considering factors like gasket fitment, pressure tolerances, and aesthetic authenticity. For rare or discontinued models, we can source specialty crystals or custom-fabricate replacements that honor the original design while potentially offering modern improvements in durability. Your timepiece's face will be restored with such precision that even time itself would be impressed by its clarity.

Water resistance is a silent guardian that, when compromised, leaves no obvious trace until damage occurs. If you notice condensation forming under the crystal—like morning fog on a meadow—that's an urgent warning sign. Other indicators include unexplained stopping or time fluctuations after exposure to humidity, discoloration on the dial, or oxidation of hands. Age alone can be telling; water resistance naturally diminishes as gaskets age and compress. As a rule of thumb, water-resistant watches should have their seals tested annually and diving watches before any significant underwater adventure. Don't wait for water to breach your timepiece's defenses—preventive testing can save your watch from the most devastating form of horological distress.

Time waits for no one, and sometimes neither can you. For those moments when your timepiece needs swift attention, we offer expedited services that accelerate our usual restoration timeline. Our rush repair option gives your watch priority status in our workshop, moving it ahead in our queue of horological patients. While we never compromise on quality—even precision requires patience—we can often complete certain repairs within 24-48 hours for an additional fee. Whether it's a special occasion approaching on the calendar or an unexpected issue before an important meeting, we understand that sometimes the ticking of the clock sounds particularly loud. Simply inform us of your timeline, and we'll do everything possible to synchronize our efforts with your needs.

When water breaches your timepiece's defenses, every second counts—it's a horological emergency. First, immediately dry the exterior with a soft cloth. Unlike popular myths suggest, rice is not your ally here; instead, place your watch in a warm (not hot) spot with good airflow to encourage evaporation from accessible areas. Most critically, resist the temptation to check if it's working by pressing buttons or turning crowns, as this can drive moisture deeper into the mechanism. Even if your watch appears to function normally, invisible corrosion begins its silent assault within hours. Bring your watch to us as soon as possible—ideally within 24 hours—as prompt professional intervention dramatically increases the chance of full recovery without lasting damage to the delicate ecosystem within.

The art of refinishing a watch case is akin to restoring a sculpture—every facet, angle, and transition requires nuanced attention. Our artisans are virtuosos of surface finishing, able to replicate the original manufacturer's techniques whether they be high polish, satin brushing, or the complex interplay between different finishes on the same case. We maintain an extensive archive of finishing patterns and techniques from major brands, allowing us to recreate even proprietary textures. For vintage pieces, we can either restore the original finish or preserve the patina that tells your watch's unique story through time. Each case is evaluated individually, with special attention to maintaining sharp edges and original proportions that define the watch's character and value.

When time has marched forward and left a watch model behind, sourcing parts becomes a treasure hunt requiring both tenacity and ingenuity. Our approach is multi-faceted: we maintain relationships with a global network of parts suppliers and vintage specialists who often have new old stock components tucked away. When conventional sourcing fails, we employ heritage watchmaking techniques to fabricate bespoke replacements that match or sometimes improve upon the originals. For certain prestigious brands, we can petition manufacturer archives for specific components even decades after production ceased. In some cases, we carefully harvest donor parts from non-restorable watches, giving them new life in your timepiece. Rest assured, the discontinuation of your watch model doesn't mean the end of its story—merely an interesting chapter in its continuing narrative.