Privacy Policy

This Privacy Policy describes how xodejuo.com ("we," "us," or "our") collects, uses, and shares personal information when you visit or interact with our watch repair service website. We respect your privacy and are committed to protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit xodejuo.com, we may collect several types of information:

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For repair records, we typically maintain this information for warranty purposes and to provide ongoing service for your timepieces. When determining retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Under the GDPR and other applicable privacy laws, you have the following rights:

7. Third-Party Disclosure

We may share your personal information with:

8. International Data Transfers

Your personal data may be processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize your browser and remember certain information. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

Last Updated: May 10, 2023